About MSCRA
The Mountain State Collision Repair Association represents vehicle owners and collision repair professionals across Utah and Colorado.
What that means in practice: we document insurer conduct, track labor rate data, provide consumer rights resources, and advocate at the state level when shops and consumers have no other organized voice.
Collision repair is not a peripheral industry. Every vehicle owner who gets in an accident touches the collision repair system — whether they know it or not. The decisions that happen inside that system, about which shop handles the repair, what parts get installed, what labor rate the insurer will pay, directly affect repair quality and road safety. MSCRA exists because those decisions have consequences, and because shops and consumers in Utah and Colorado need an organization willing to say so out loud.
The issues we work on are concrete. Insurers have cut posted labor rates in multiple markets while repair complexity keeps climbing. ADAS calibration is now required on 28.3% of all repairable claims, and insurers routinely dispute or underpay it. The technician shortage is projected to reach 100,000 unfilled positions over the next five years. Vehicle owners are steered toward preferred shops by insurers who have a financial interest in the referral. These are not abstract policy debates. They are the daily reality for shops and consumers across our region.
MSCRA works those problems. We are governed by working collision repair professionals who deal with the same issues every day. Our advocacy is grounded in documented data, not talking points. And as of March 2026, we do it as an SCRS Affiliate Association, connected to the national organization representing independent collision repair shops across North America.
What We Stand For
Advocacy
MSCRA represents the interests of collision repair professionals at the state and local level and through our SCRS affiliation at the national level. When insurers cut labor rates, dispute ADAS calibration requirements, or apply pressure through their DRP programs, our members have an organized voice. Advocacy without documentation is just noise — MSCRA collects rate data, tracks insurer conduct patterns, and takes that record into regulatory and legislative settings.
Consumer Protection
Vehicle owners deserve accurate repairs performed to the manufacturer's specifications. When repairs fall short — because an insurer pressured the shop to cut corners on parts or procedures, or because a shop simply didn't do the work right — consumers need somewhere to turn. MSCRA provides the consumer rights resources vehicle owners in Utah and Colorado need, with clear guidance to the appropriate state regulators.
Education
ADAS systems are now involved in more than one in four collision repairs. Electric vehicle repair costs run 46.9% higher than comparable ICE repairs. I-CAR certifications, OEM procedures, and scan tool technology have all changed faster in the last five years than in the previous twenty. MSCRA runs monthly webinars specifically because what a technician or shop owner knew three years ago may not be enough to handle the vehicle sitting in their bay today.
Integrity
MSCRA member shops join an association that takes professional standards and consumer advocacy seriously. The MSCRA badge in a shop's window means the owner chose to be part of an organization that holds them accountable — and that has a direct line to them when an issue is raised. Membership is not a certification, but it is a commitment to the standards MSCRA stands behind.
Community
Collision repair in the Mountain States is a community of independent operators who often have more in common with each other than with any national chain or insurer. MSCRA creates the space for shops to compare notes, share approaches to insurer disputes, learn from each other's experience with ADAS calibration or EV jobs, and build the peer relationships that make running a shop less isolating.
National Reach
As an SCRS Affiliate Association since March 2026, MSCRA connects its members to the Society of Collision Repair Specialists — the largest trade organization for independent collision repair shops in North America. Through that affiliation, MSCRA members benefit from SCRS research, OEM position statements, and a presence at SCRS events including the Repairer Driven Education program at SEMA.
Our Board of Directors
MSCRA is governed by working collision repair professionals from across Utah and Colorado. Board members run shops, employ technicians, and deal directly with the insurer pressure, parts sourcing challenges, and workforce issues that MSCRA addresses. This is not a board of former executives or outside consultants. Every board member has skin in the game.
Board member profiles coming soon.
MSCRA Joins SCRS as an Affiliate Association
In March 2026, MSCRA President Megan Mueller announced MSCRA's official affiliation with SCRS, the Society of Collision Repair Specialists. SCRS is the largest and most recognized trade organization for independent collision repair shops in North America.
MSCRA is now an SCRS Affiliate Association. That is not a ceremonial title. It means Utah and Colorado shops have a seat at the national table where the issues affecting their businesses — insurer relations, OEM repair procedures, ADAS calibration standards, the technician shortage — are addressed at scale.
For consumers, the affiliation means MSCRA's consumer protection resources are backed by a national organization that understands the industry from the inside.
Learn More About Our SCRS Affiliation →Ready to Join?
MSCRA membership is open to collision repair shops, technicians, estimators, dealer body shops, and educational facilities in Utah and Colorado. Insurance companies are not eligible for membership.